Technical support
From selection to debugging, from fault diagnosis to system solution, engineers provide full-process technical support
Technical Support Provided
Selection and Scheme Confirmation
Recommend a model based on site signals, load, accuracy, and installation conditions, provide wiring scheme and selection basis to avoid rework in selection.
Installation and Wiring Guidance
Provide installation dimensions, terminal wiring diagrams, and grounding shielding suggestions; for safety barrier products, additional safe area circuit wiring points are attached.
Commissioning and Parameter Setting
Guide zero point/range setting, output type, and communication parameter configuration, and provide remote assistance for the first commissioning.
Fault Detection and Handling
Locate the problem based on phenomena and actual measurement data, output fault cause judgment and handling suggestions; free handling within the warranty period.
How to Find Us
+86-21-6602-0232
Submit Technical Issue
Please specify the model number, signal type, and on-site phenomenon for faster judgment by the engineer.
- Product Model and Range Specifications
- Input/Output Signal Type and Wiring Method
- Abnormal Phenomena, Time of Occurrence, and Previous Actions Taken
